My account is locked.

If your account is locked, it is most likely because you have tried to sign in with the incorrect password too many times.

1. Click “Sign in/Join now” at the top right of any page. You will be taken to the member sign-in page.
2. Click on the “Need help logging in?” link and follow the directions to reset your password through the email address associated with your AAdvantage^® account.

1. Tap the navigation symbol (three horizontal lines) at the top left of any page. A navigation panel will slide open.
2. Locate and tap “Sign in/Join now.”
3. Tap the “Need help logging in?” link and follow the directions to reset your password through the email address associated with your AAdvantage^® account.