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  1. AAdvantage Dining help center
  2. FAQ

FAQ

VIP

  • How much can I earn as a VIP?
  • How do I get to be a VIP?
  • How do I keep my VIP membership?
  • Once I am a VIP, how long do I get to keep it?
  • Where can I see my current status?
  • Do I earn as a VIP on all of my cards, even new ones I add?
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Online reviews

  • Why should I write a review?
  • How do I write my review?
  • Who will read my review?

Online ordering

  • Why can’t I order online from or dine in at all AAdvantage Dining℠ restaurants?
  • I saw a message saying that I'm leaving the AAdvantage Dining℠ site and entering the ChowNow online ordering system. What does that mean?
  • Why didn’t I earn my full AAdvantage® miles?
  • My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.

American Airlines reserves the right to change the AAdvantage® program and its terms and conditions at any time without notice, and to end the AAdvantage® program with six months notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. Unless specified, AAdvantage® miles earned through this promotion/offer do not count toward elite-status qualification or AAdvantage Million MilerSM status. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit aa.com/aadvantage.

American Airlines, AAdvantage, AAdvantage DiningSM, the Flight Symbol logo and AAdvantage Million MilerSM are trademarks of American Airlines, Inc.

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